We listen to our clients. When a customer comes to us with an issue or a challenge, we always do our best to find a solution. Continuous improvement is at the core of what we do, and every piece of feedback helps us make our systems better, more efficient, and more reliable.
We are constantly developing new integrations and Point of Sale applications to better support the needs of our retailers. We work closely with a number of partners to build solutions that reflect what our customers are actually looking for in their day-to-day operations.
Picking App
One of our current developments is our Picking App.
The idea behind the app is straightforward. When a customer places an order online or in-store, the order is automatically sent directly to the app. Staff can then easily view the order and see exactly which items need to be picked.
Once all items have been picked, the order can be marked as complete and made ready for collection or dispatch. This helps reduce errors, speed up fulfilment, and improve overall accuracy in day-to-day operations.
The benefits for retailers
Faster order fulfilment
A picking app helps staff complete orders more efficiently by providing clear instructions and reducing time spent searching for products.
Fewer picking errors
The right technology helps ensure customers receive the correct items, improving accuracy and reducing returns or complaints.
Better stock management
By connecting with your retail systems, a picking app can provide better visibility of stock levels and help teams make more informed decisions.
Improved customer experience
When orders are picked and processed efficiently, customers benefit from faster collections, quicker deliveries, and a more reliable shopping experience.
Less pressure on your team
During busy periods, managing online orders can become challenging. A picking app gives your team the tools they need to stay organised and handle increased demand.
Text Functionality
We are also enhancing communication between retailers and their customers through our RMH Work Order Notification Extension.
Clear communication is a key part of great customer service, and this functionality helps retailers keep customers informed at every stage of their order journey.
The system allows automatic SMS or email notifications to be sent whenever an order status changes. Staff can easily manage and update statuses such as “Received”, “In Progress”, or “Ready for Collection”, ensuring customers always know exactly what is happening with their order.
This not only improves the overall customer experience but also helps reduce unnecessary inbound calls, freeing up staff time to focus on in-store service and operations.
Our Previous Developments
BookSync PR
This is a Bookstore POS integration designed to eliminate manual book data entry by automatically syncing accurate book information directly into your system. It pulls in ISBNs, titles, descriptions, and full product metadata, helping bookstores keep their inventory up to date with minimal effort.
By automating this process, BookSync PR reduces admin time, improves data accuracy, and ensures consistent product information across both in-store and online channels.
PR Stock Pro
This is a powerful Android-based inventory management app developed by Positive Retail to simplify and streamline stock control for retailers. Designed to work with over 90% of POS systems, it allows users to quickly manage stock taking, price checks, transfer orders, and purchase orders directly from a simple, intuitive interface. PR Stock Pro helps retailers improve accuracy, reduce manual work, and keep inventory fully up to date with minimal disruption to daily operations.
Built With Our Customers in Mind
We are also enhancing communication between retailers and their customers through our RMH Work Order Notification Extension.
Clear communication is a key part of great customer service, and this functionality helps retailers keep customers informed at every stage of their order journey.
The system allows automatic SMS or email notifications to be sent whenever an order status changes. Staff can easily manage and update statuses such as “Received”, “In Progress”, or “Ready for Collection”, ensuring customers always know exactly what is happening with their order.
This not only improves the overall customer experience but also helps reduce unnecessary inbound calls, freeing up staff time to focus on in-store service and operations.
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Retail Excellence
Positive Retail is a Retail Excellence Supplier, recognising our commitment to providing reliable, high-quality retail technology. It shows that we are trusted by retailers in Ireland and focused on delivering simple, effective solutions that help businesses run more smoothly and improve day-to-day operations.
