Positive Retail have been Beechdale Garden Centre’s Retail Technology partner for a number of years. Beechdale utilize our Retail Software Solution [RMH] which is the solution of choice for them and it also seamlessly integrates to their e-commerce solution, along with our Handheld technology for Stock Management.
Beechdale Garden Centre is a well-established, well known, family run business, having been on their present site since 1990, with a reputation for value, convenience and quality. Set in the attractive rural setting of Co Wexford with easy access just of the N30 south of Enniscorthy.
Retail Management Hero is a powerful point-of-sale (POS) solution that enables Beechdale Garden Centre to efficiently manage both back-office operations and in-store transactions. Designed to optimise inventory control and remove the guesswork from purchasing decisions, RMH provides retailers with greater visibility into stock, sales, and performance.
As a standalone retail management system, RMH helps small to medium-sized store chains improve business intelligence (BI) and streamline daily operations, allowing teams to work smarter and respond faster across the entire retail environment.
With a wide range of features and functionality, RMH supports businesses across multiple retail sectors, including garden centres, by delivering the tools needed to manage stock, sales, and reporting more effectively.
How Beechdale Garden Centre Improved Efficiency
Retail Management Hero (RMH) replaced the Microsoft Dynamics RMS point-of-sale system after it reached end of life in 2021. Designed for small to medium-sized retailers, RMH helps businesses streamline operations and gain better visibility over sales, stock, and performance.
At Beechdale Garden Centre, RMH provides easy-to-understand reports on sales and inventory, helping the team maximise efficiency and profitability. Automated stock ordering ensures products are replenished when levels fall below a set threshold, while detailed analytics help the team understand sales trends and allocate staff more effectively.
“The implementation process was very practical and encouraging. The collaborative approach was brilliant and made things very easy.”
— Mr. Keith Rothwell, Beechdale Garden Centre
RMH also integrates with ecommerce platforms, ensuring stock levels update automatically across both in-store and online channels, creating a seamless omnichannel experience.
WebSell, Positive Retail’s eCommerce partner, specialises in creating online stores that integrate directly with Retail Management Hero (RMH). This integration allows retailers to manage products, stock, and orders from a single system.
At Beechdale Garden Centre, working with Positive Retail and WebSell created a seamless connection between their in-store POS and website.
“Being able to change information in one place and know it will seamlessly replicate from our local database to the website is very reassuring. The biggest impact though has definitely been how simple and quick the ‘Get Web Orders’ feature makes the processing of online orders.”
— Mr. Andrew Rothwell, Beechdale Garden Centre
This integration ensures accurate stock updates and faster order processing across both in-store and online channels.
Customer Loyalty Made Simple with RMH
Retail Management Hero (RMH) also enables Beechdale Garden Centre to capture customer details at the point of sale, building a valuable database of email addresses and phone numbers. This information can be integrated with their marketing platform to send notifications about upcoming offers and events, keeping customers engaged and informed.
Built-in loyalty schemes in RMH allow Beechdale Garden Centre to reward their returning customers, encouraging repeat visits and strengthening customer relationships.
Choosing Positive Retail as your Unified Commerce partner brings these benefits and more. With over 15 years of experience, we live and breathe retail technology – providing solutions you can trust. Explore how we can support your business at www.positiveretail.ie.
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