POS Support Ireland | Fast & Reliable Helpdesk

We understand that reliable POS systems are essential to the day-to-day running of your business. That’s why our Ireland-based, in-house helpdesk is committed to delivering fast, expert support whenever you need it, helping you minimise disruption and keep your operations running smoothly.

Our support team includes experienced technicians with deep expertise in retail systems, ensuring you receive knowledgeable, practical assistance tailored to your setup.

We provide multi-channel support via email, phone, and ticketing, giving you flexible ways to reach us at any time.

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Existing Customer POS Support

Getting support is quick and easy. Submit a support ticket by emailing info@pss.ie or via the link below. For urgent issues, call 01 629 6058.

We also offer emergency cover during evenings and weekends, with our team on standby to resolve critical issues and keep your business running.

Helpdesk Support Hours

Monday to Friday 8.30am - 5.30pm

Emergency cover on evenings and weekends.

Average Ticket Response Time

Our standard ticket resolution time is 2-4 hours. When submitted tickets are allocated a priority rating and actioned according to this. We encourage clients to call us on 01 629 6058 if tickets are urgent.

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